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Mobile Broadcast Questions

January 31, 2013
iHigh 101



What kind of phone do I need to watch a broadcast on my mobile device?

  1. Must be at least a 3G device with video capabilities
  2. Doesn’t function on an EDGE device

I can’t get my device to work – what is wrong?

  1. Make sure your device is a 3G Device
  2. There could be an issue with the cell tower
  3. You may be in an area where there is extensive cell tower traffic

How can I locate a broadcast?

  1. You may check the main website for the school (or location from where the broadcast began). It will show you a link to the Mobile broadcast (if one is available)
  2. Go to http://www.ihigh.com and then click on the Broadcasts button. This will show a listing of available broadcasts

My broadcast is skipping or is buffering a lot

  1. Your device may not have enough bandwidth to handle the broadcast
  2. You may be experiencing trouble with the cell tower being busy
  3. Try shutting off the broadcast and clicking back in. This will sometimes reset your connection

Can a broadcast be viewed on a SmartPhone?

  1. Currently all broadcasts are viewable on iPhones and Android devices through the new iHigh app, you can get the app at iTunes or Google Play.
  2. You may check for live broadcast availability on your Smart Phone by going to http://www.ihigh.com on your other Smart Phone or mobile device, then click on the Broadcasts button. All available broadcasts will be shown there.

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