INDY ELEVEN: Wilt: Gameday Improvements Ahead
April 16, 2014HOOSIER SPORTS 365
INDY ELEVEN RELEASE
Dear Indy Eleven Faithful,
Last Saturday night, a sold-out crowd of more than 11,000 fans packed IUPUI's Carroll Stadium to help usher in a new era of soccer in Indiana. The entire Indy Eleven family would like to thank the state’s thriving soccer community and the community at large for their tremendous show of support leading up to and during this night we’ll never forget.
The atmosphere, entertainment and competition throughout the evening proved to be second to none. However, there was some rough with the smooth – and since the final whistle on Saturday, we have been listening to fan feedback and working non-stop to improve the experience for the next game this weekend. With our first "full house" now under our belt, Indy Eleven and our game day vendors and partners now have a better understanding of the limitations and challenges faced at Carroll Stadium, and your feedback in recent days will help make this Saturday's game against Tampa Bay an even better experience.
Several valid issues were brought up concerning the game day experience, and we are taking aggressive steps along with our partners to improve all aspects of the game day experience. Special attention is focused on the areas you have spoken up the most about – concessions and merchandise points of sale and parking ingress. We are committed to communicating with you the updates and changes made so that you are well aware of the improvements to come this weekend, a list that includes:
We would like to thank our partners at Levy Restaurants, Main Event Merchandise Group and ESG Security for their cooperation in implementing these changes to make Indy Eleven games a more enjoyable experience for all. We invite you to continue to send your feedback by email to firstname.lastname@example.org and via the @IndyEleven Twitter feed using the hashtag #ElevenFeedback to let us know how we can continue to improve our customer service to you, the best fans in the North American Soccer League.
Indy Eleven President/General Manager